Blockchain

Company

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Florida

[EST] 9:30 AM

New york

[EST] 9:30 AM

Washington

[EST] 9:30 AM

Buenos Aires

[ART] 1:30 PM

IT’S NOT ABOUT IDEAS, IT’S ABOUT MAKING IDEAS HAPPEN IT’S NOT ABOUT IDEAS, IT’S ABOUT MAKING IDEAS HAPPEN IT’S NOT ABOUT IDEAS, IT’S ABOUT MAKING IDEAS HAPPEN IT’S NOT ABOUT IDEAS, IT’S ABOUT MAKING IDEAS HAPPEN IT’S NOT ABOUT IDEAS, IT’S ABOUT MAKING IDEAS HAPPEN

We are

always

hiring

Careers

At Atix Labs, you'll be at the forefront of the Blockchain Revolution, working on disruptive ideas, challenging the status quo.

Support Analyst

Level l

The Job

Be the first level of application’s support for productive projects. Being capable of performing error analysis and incident management. Maintain project support documentation with relevant data. Escalate the incident when it cannot be resolved at the first level. Give visibility to clients and the account manager about the issue's status. Solve internal ticket and customer problems. Proactive assistance to prevent or reduce recurrence of problems.

These will help you to succeed

  • ● + 2 years of experience in similar positions.
  • ● Bachelor's or technical degree in Systems Engineering, Systems Analyst. Student or Graduate. Desirable.
  • ● Knowledge of different operating systems such as Linux and database, preferably Oracle / MySQL / PostgreSQL / Mongodb.
  • ● Agility to learn new knowledge and adapt to changes.
  • ● Ability to analyze and solve incidents effectively.
  • ● Capability to communicate clearly with technical and non-technical users.
  • ● Ability to effectively communicate problems and resolutions at all levels of the organization and customer base.
  • ● Excellent communication and management skills.
  • ● Teamwork spirit.
  • ● Advanced level of English (oral and written). Desirable.

Apply Now

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